Terms of service
Welcome to Lilly Electronics! By accessing or using our website and purchasing our products, you agree to comply with the following Terms of Service. These terms outline your rights and responsibilities as a customer, as well as our rights and responsibilities as a business.
1. Acceptance of Terms
By accessing and using the www.lilly-electronics.com website, placing an order, or engaging with our services, you agree to these Terms of Service and any applicable policies. If you do not agree with any part of these terms, you must refrain from using our site and services.
2. Changes to Terms
We reserve the right to update, modify, or revise these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon being published. Please review these terms regularly to stay informed of any updates.
3. Products and Availability
- All products listed on our website are subject to availability. We do our best to ensure that product information, including prices, descriptions, and stock levels, are accurate. However, we cannot guarantee that all information is free from errors or that products will be available at all times.
- We reserve the right to discontinue or modify any product at any time without prior notice.
4. Order Process and Payment
- All orders placed through our website are subject to acceptance by Lilly Electronics. Once your order is submitted, we will confirm its receipt, and payment will be processed.
- By placing an order, you authorize us to charge the payment method provided at checkout for the total amount of the order, including taxes, shipping fees, and any other applicable charges.
- If there is an issue with your payment or order, we may cancel or delay your order and notify you of the changes.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information regarding the processing, shipping methods, and expected delivery times of your order. We aim to ship orders as quickly and efficiently as possible, but delivery times may vary due to factors such as location, carrier delays, and customs processing.
6. Returns and Refunds
Our Return & Refund Policy outlines the terms for returns, exchanges, and refunds. Please review the policy for details on return eligibility, shipping costs, and refund processing.
7. Customer Responsibilities
- You are responsible for providing accurate information when placing an order, including billing and shipping addresses.
- You must ensure the security of your account and prevent unauthorized access to your personal information.
- By purchasing from us, you agree to use the products only for their intended purposes and in compliance with all applicable laws and regulations.
8. Prohibited Activities
When using our website and services, you agree not to engage in the following:
- Violating any laws or regulations.
- Attempting to hack, reverse engineer, or gain unauthorized access to our website or systems.
- Posting or transmitting harmful or offensive content, including malware or viruses.
- Using our services for any unlawful purpose or activity.
9. Limitation of Liability
Lilly Electronics is committed to providing high-quality products, but we are not responsible for damages resulting from improper use, neglect, or misuse of our products. Our liability is limited to the purchase price of the item in question.
We do not offer warranties for the suitability of products for specific purposes, unless explicitly stated. Lilly Electronics will not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising from the improper use of our website or products.
Customers are encouraged to follow the provided instructions to ensure safe use and satisfaction with our products.
10. Indemnification
You agree to indemnify and hold harmless Lilly Electronics, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Service or your use of our website.
11. Governing Law
These Terms of Service are governed by the laws of Republic of China, and any disputes will be resolved in accordance with those laws.
12. Contact Information
For any questions, concerns, or inquiries about our Terms of Service, please contact us at:
Lilly Electronics
Email: lilly.liu@lilly-electronics.com
Toll-Free (US & CA): +1 (888) 423-9527
Head-office(China): +86-27-65523920
13. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable by a court of law, the remaining provisions will remain in full effect.
Thank you for choosing Lilly Electronics. We look forward to serving you and providing an exceptional experience.